Consumer Rights

The birth of a child should be a positive experience, but complications during pregnancy or labour can sometimes lead to serious injuries for the baby, the mother or both. While some birth injuries are unavoidable, others may occur because appropriate medical care was not provided. If you believe mistakes made by healthcare professionals caused an […]

Receiving the wrong diagnosis can be distressing, particularly if it delays treatment or allows a medical condition to become worse. It’s natural to wonder whether the mistake amounts to medical negligence and whether you have the right to take legal action. The answer is yes, but not every incorrect diagnosis gives rise to a claim. […]

Paying extra for next day delivery creates an expectation that your order will arrive on time. When it doesn’t, it’s natural to wonder whether you’re entitled to a refund or whether the retailer has broken its promise. If you paid for next day delivery and your order hasn’t arrived, you may have legal rights under […]

Flight delays and cancellations can disrupt travel plans, cause unexpected expenses and leave passengers wondering whether they are entitled to compensation. If your flight has been delayed or cancelled, you may have legal rights depending on the circumstances. In some cases, you could claim flight delay compensation, receive a refund or be offered an alternative […]